Privacy Policy

1. Introduction

HolisticTrek LLC (\u201Cwe,\u201D \u201Cour,\u201D or \u201Cus\u201D) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the HolisticTrek platform and services.

2. Information We Collect

Account Information: When you create an account, we collect your name and email address.

Payment Information: Payments are processed through Stripe. We do not store your credit card details directly. Stripe\u2019s privacy practices are governed by their own privacy policy.

Usage Data: We collect information about how you interact with the platform, including progress entries, goals, mindset notes, and AI coaching conversations, to provide and improve the Service.

Analytics: We use Google Analytics to understand how visitors use our site. This may include cookies and anonymized usage data.

3. How We Use Your Information

• To provide and maintain the Service
• To personalize your AI coaching experience (The Elder Sage uses your goals and beliefs to provide relevant guidance)
• To process payments and manage subscriptions
• To send important service-related communications
• To improve and optimize the platform

4. AI Coaching & Your Data

When you use The Elder Sage, your goals, beliefs, forgiveness entries, and inner work notes may be included in the context provided to the AI to give you personalized coaching. This data is used solely to improve your coaching experience and is not shared with third parties for marketing purposes.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Stripe \u2014 for payment processing
• Google Analytics \u2014 for anonymized usage analytics
• AI service providers \u2014 to power The Elder Sage coaching (conversation data is processed but not stored by the AI provider for training)

6. Data Security

We implement reasonable security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and database access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. If you delete your account, we will remove your personal data within a reasonable timeframe, subject to any legal retention requirements.

8. Cookies

We use cookies for authentication (to keep you logged in) and analytics. You can control cookie settings through your browser, though disabling cookies may affect functionality.

9. Children\u2019s Privacy

HolisticTrek is not intended for users under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes through the platform or via email.

11. Contact

For privacy-related questions or data requests, contact us at: [email protected]